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Data Deletion

Effective Date: 1/08/2025

Zingly Pty Ltd | ABN: 92 656 610 490

Melbourne, Victoria, Australia

This page provides instructions for users who wish to delete their Zingly account and all associated data. This includes instructions for Facebook Login users and platform reviewer reference.

Quick Account Deletion (Recommended)

  1. Send an email request from your account address to admin@zingly.com.au with subject "Delete my Zingly data"
  2. The data deletion request could take up to 60 days to process.

This permanently removes your profile, connected social tokens, generated images (Firebase Storage), scheduled/posted content logs (Firestore), and analytics associated with your account.

What Data Gets Deleted

  • Account profile (name, email, subscription tier)
  • Connected Meta/Facebook tokens and IDs
  • Generated & uploaded media in Firebase Storage
  • Posts, schedules, and usage logs in Firestore
  • Analytics data associated with your account

What May Be Retained

  • Minimal billing records (e.g., Stripe IDs & invoices) required for tax/audit compliance
  • Security/abuse logs for a short period as required by law

These are limited, non-content records and cannot be used to reconstruct your posts or personal information.

Notes for Platform Reviewers

  • Data delete request channel: admin@zingly.com.au
  • Data stores: Firebase Authentication, Firestore, Firebase Storage; optional Stripe for billing
  • Upon confirmed deletion we revoke social tokens and purge associated Firestore collections and Storage objects

Contact Us

If you have any questions or need assistance with data deletion, please contact us at:

Email: admin@zingly.com.au

© 2025 Zingly Pty Ltd. ABN 92 656 610 490